Key Issues in Customer Service Essay Example | Topics and Well Written Essays - 2250 words

Key Issues in Customer Service - Essay Example Aside from a point-by-point investigation, the examination plans to caution the specialist of the numerous entanglements of client assistance just as the prizes that exist for its right execution. In today’s progressively serious business condition, apparently hardly any methods help separate one firm from another. For a considerable length of time, the investigation of business has concentrated on the Four Ps: Price, Place, Promotion, and Product; be that as it may, as every single firm has gotten intensely mindful of the ability to separate their items dependent on this rubric, it has gotten progressively hard to defeat the opposition dependent on these components. All things considered, organizations and firms everywhere throughout the world have gone to reclassifying and culminating client care as an approach to charm current clients just as work to prevail upon new ones due to prevalent perspectives, patterns, morals, and qualities identified with client care. This short paper will break down a portion of the essential client care apparatuses that organizations/firms utilize to support their remaining with their clients and a couple of instances of how each of these may be utilized in some random organization. As is handily seen by strolling into any of a bunch of neighborhood retail locations in the United States, a welcome by a business representative or partner has become a standard practice. These are performed for two or three reasons, the first and the most significant explanation being to in a flash remind the client that the subsequent the individual walks into the retail outlet the individual in question is in a foundation that puts an attention on close to home association and is willing and ready to enable the client to satisfy their requirements. Despite the fact that this is a subconscious comprehension, it powerfully affects shopping and purchasing propensities, which has been checked through various advertising examines which dissecte d it. Curiously, an optional explanation behind the grin/affirmation that clients get when entering a store is that it has been resolved that shoplifting rates are enormously decreased when representatives recognize people whose purpose may be not exactly noteworthy. Hoodlums ordinarily need to be unnoticed, nondescript, and non-conspicuous substances. At the point when they are welcomed with a â€Å"good day† and an inquiry concerning in the event that they can be aided any way, they understand that they should react to this inquiry and that their face is bound to be recalled should they choose to continue with their shoplifting. Along these lines, the most widely recognized and simplest act of client care †the welcome †fills different needs: it expands deals and consumer loyalty, enables the client to verbalize any inquiries the person may somehow or another have not asked, and debilitates would-be shoplifters. Numerous organizations battle with the path through w hich to ensure that the clients get what they are looking for. A few firms expect that a deliberately showed and very much idea out store configuration will guarantee effortless client route without the need to have workers answer any little inquiries the clients may have. Still others expect that the clients don't want to do shopping undisturbed, and drift over the clients, inquiring as to whether they can help them in discovering something. Lamentably, neither of these methodologies uses the correct blend of procedure and consideration. While the clients might not have any desire to make sense of everything for themselves, they are similarly unengaged in having a partner breathing down their necks as they are attempting to settle on educated choices with respect to which item they should buy. From numerous points of view, the last methodology frequently attempts to drive clients away as they become so disappointed by the floating strategies of

When DIY Bites You in the Butt

When DIY Bites You in the Butt We are a productive part. We need to know how somebody did what he did effectively, so we can do it, too . . . or then again improve. Or then again do it without anyone else's help as opposed to purchasing the different folks item. Or on the other hand do it without anyone's help to set aside cash . . . or on the other hand to keep up imagination as our own as opposed to parting its proprietorship. Its called DIY, or do-it-without anyone else's help, and we cannot stand not to take a stab at doing it without anyone else's help on the off chance that it implies more advantages for us. I love to heat. I abhor plans that have boxed blends or advise me to spare time As authors, we take on that conflict tough to distribute a book. How hard would it be able to be to design that original copy in Word? How troublesome can a spread be? Without a doubt I can figure out how to transfer books. We read bearings, study what others have done, at that point coarseness our teeth, resolved to do it without anyone's help. At that point constantly, after weve failed, revamped and reviled our errors, we arrive at a point where we ask ourselves and our companions: It doesnt search terrible for me doing it without anyone's help, isn't that right? Also, in that spot youve bargained your storys future. Youve cobbled together others' job. Youve chose to agree to not exactly proficient. You figure others wont see, since they havent realized what youve realized, and attempted what youve attempted. When youve emptied your spirit into composing, you have to similarly empty your spirit into its legitimate distribution. You have two options while doing anything throughout everyday life: 1) Take an opportunity to turn into a specialist at it, or 2) Hire the master. Simply realize that anything in the middle of is settling. With regards to preparing a cake, Ill settle for my Milky Way Cake without any preparation. Its intended to be provincial, gooey and not actually straight around the edges. In any case, when I need a cake for someones 50th commemoration, trust me, Im employing somebody wholl give me the introduction expected to regard the amazing favorability of the event.

11 Dos and Donts for Eating Disorder Recovery

11 Do's and Dont's for Eating Disorder Recovery More in Eating Disorders Treatment Symptoms Diagnosis Awareness and Prevention Recovery from an eating disorder can be challenging. Treatment providers will often tell you many things you should do. While your provider may have your best interests at heart, they may not always emphasize the things you should avoid doing as you continue to get better.?? The following are several tips to consider as you work to recover from your eating disorder.? Dont Beat Yourself Up Being self-critical often goes along with many other symptoms of eating disorders, but it wont help to motivate you or help you in recovery. Instead, being overly critical of yourself can increase feelings of shame and negative emotions you may experience, exacerbating an already difficult situation. Work to stay positive and use affirmation exercises to help combat self-critical thoughts. Dont Blame Your Family Although it used to be more commonly believed that parents were a leading cause of disordered eating, the latest research shows that eating disorders have complex causes that include genetic and societal factors.?? No family is perfect. If your family has been unsupportive, they likely dont know how to be supportive. Talk with your treatment provider about how to process your relationships to be able to move on as you recover. Many providers will also encourage family sessions and sometimes use teletherapy or online counseling to include family members who live out of town.   Dont Insist That You Can Recover on Your Own Research shows that people with eating disorders are more likely to recover with a specialized treatment team in place.?? In most cases, willpower, self-help books, and independent work cannot replace the professional guidance of a therapist, dietitian, and physician. These professionals have years of experience and training to help you on the road to recovery. (Exception: In some cases, especially when there are no available specialists, or you may not be able to afford care, self-help and guided self-help for bulimia and binge eating disorder may be helpful.) Dont Put the Needs of Others Above Your Own Many people prioritize caring for other people above making sure that their own needs are met, sometimes hurting themselves in the process. This can be especially true when you are friends with someone who also has an eating disorder. While you want to help, their stories can be triggering and/or emotionally draining. Make sure that you take care of yourself first and determine how much of yourself you can truly give to others by setting appropriate boundaries. Dont Believe You Arent Worth the Cost Treatment and recovery from an eating disorder can be expensive and time-consuming. Try not to get caught up in thinking that you are not worth the financial commitment that treatment may require. If money is an issue, talk openly with your treatment providers about it. There are often ways to get treatment that is less expensive. Dont Lose Hope Eating disorders are serious and sometimes fatal diseases.?? But they are treatable, and full recovery is possible. When you begin to lose hope, it can become a self-fulfilling prophecy. Work to stay positive and talk to your therapist anytime you find you are struggling emotionally. Dont Be Afraid to Ask for Help Hopefully, you have a wonderful treatment team in place that you can call for help and support, no questions asked. But are you also including your family and friends and giving them a chance to support you in recovery? Asking for help can be a daily process and may require you to ask for specific things (such as support during meals) that they can help you with. Dont Keep Your Condition a Secret Keeping secrets about difficult things in your life can lead to feelings of shame and prevent you from asking for support when you need it.?? Choose people who have earned your trust when it comes to sharing your experience. If they know whats going on, theyre more likely to be able to be there for you in ways that will help. Dont Be Impatient With Recovery Full recovery can take years and for many, its not easy. Many people struggle with slips and relapses as well. Have faith in the recovery process and check in with your treatment team if you arent making the progress that you had hoped for. Do Listen to Your Treatment Team Your treatment team should be comprised of professionals who have years of training and experience with eating disorders. Listen to them when they recommend specific changes, even when it might seem scary to you. Changes such as adding a medication, adopting a meal plan, or considering a higher level of care can be important and necessary changes to your treatment plan.?? Dont Avoid All Situations That Make You Anxious Recovery from an eating disorder requires facing situations that you may have been avoiding, such as eating certain foods, tolerating feelings of fullness, and tolerating feelings of anxiety when you do not exercise. Work with your treatment team to develop a plan to gradually face these situations.   A Word From Verywell An eating disorder is a complex mental illness that requires professional care. While there is certainly helpful reading material out there, it cant replace the care of a qualified treatment team. Always consult with your providers before making any changes to your treatment plan. The Best Online Therapy Programs

Improving Student Learning And Achievement - 879 Words

Many highly effective schools have changed their outlook on assessment and how they use assessment. Highly effective schools have also helped the students become more accountable for their learning. Making these two changes brought about a significant increase in student learning and achievement. Using comprehensive assessments have brought about positive changes in student learning through achieving assessment balance and quality and increasing teacher involvement in the assessment process. Focusing on assessment for the annual state standardized test drives the curriculum and instruction of too many schools.Teaching to the test to improve student achievement puts true student learning and potential at risk. Shifting the focus from No Child Left Behind (NCLB) and making adequate yearly progress (AYP) frees schools to do what they were intended to do, educate future citizens. Accountability is a powerful tool when it is used correctly and placed where it should be. Schools and teache rs must be held accountable for student learning, however, should the students also shoulder some of the responsibility as well? Highly effective schools think so and have made the changes to do so. Comprehensive Assessment Comprehensive assessments provide evidence of student learning. There are three instrumental ways to adapt instruction to improve student learning; challenging and meaningful assessment, feedback and motivation (Vega, 2014). First, assessments should be challenging andShow MoreRelatedImproving Student Learning And Achievement896 Words   |  4 Pagesare being made a priority, time to plan and implement needs to be allowed for as well. There is a need to prioritize initiatives and re-focus so that teachers are not doing a little of this and that but are learning and implementing strategies that will affect student learning and achievement. The last area of concern is SCHS needs to develop an implementation plan for PLC’s. These PLC’s could be used to tackle the areas of concern and weakness. (links to these located on page 24) I feel this presentationRead MoreOur School Vision States And Identifies What Type Of School We Hope1170 Words   |  5 PagesSamaritan, we strive to be an inclusive learning community where all members of our school community are given the opportunity to share in a living relationship with God. As such, we seek to create a culture of learning excellence in partnership with our students, their family, and the wider communities to which our school belongs. To create a culture of learning excellence where: †¢ Different learning styles are understood and respected. †¢ A desire for life-long learning is generated. †¢ Knowledge, ideasRead MoreHomework And Its Effect On Student Achievement922 Words   |  4 PagesHomework Homework is the idea of extending the school day, by assigning students work to be done at home. There are many different opinions of homework and its effectiveness, overall homework has been proven to have a positive effect on student achievement. John Hattie explores a study done by Cooper in 1989. â€Å"Cooper’s results suggest that more task-oriented homework had higher effects than did deep learning and problem solving homework†¦ Homework involving high level conceptual thinking and projectRead MoreProfessional Development Of The Volusia County School Essay967 Words   |  4 Pagesthe teaching and learning process. Keywords: Assessment, Volusia Proficiency Model, Problem Solving PROFESSIONAL DEVELOPMENT EXPLORATION 3 Introduction The Volusia County School Board has sought to improve teacher performance and student learning with the introduction of the Professional Development System. This system encourages teachers to engage in continuous professional learning to increase theirRead MoreHistory Of Education1192 Words   |  5 Pagesof the book, I am in full agreement with authors’ opinions and statements. We are expecting the American educational system to ensure that all students succeed and at the same time to endure drastic cuts to school budgets, it is an ironic conundrum. The authors’ viewpoint that the socio-economic standing of students plays a significant factor in students being able to graduate from high school and the ability to be successful the years after graduation I believe is very accurate. Dufour and MarzanoRead MoreSchool Climate And Relationships By Marc Funderburk1046 Words   |  5 Pageseducators have identified school climate as an important factor in improving student achievement. Schools that foster high-quality relationships among students and teachers feel safe and secure. If a student feels that a teacher does not care about him or her, this perception will impact the student’s behavior in the classroom. Problem Statement Since the implementation of NCLB, educational leaders are being held accountable for their students success or failure on mandated state and national standardizedRead MoreDefining Underachievement1788 Words   |  7 PagesUnder-achievement is a threatening position to educators and can be a disruptive force throughout education systems. The idea of under-achievement suggests that the systems is at fault because students do not reach their potential under the guidance of that system. The purpose of this essay is to analyze the idea or terminology of under-achievement in the context of my specific teaching scenario. I will present my argument by first, introducing literature that has been specifically enlightening towardsRead MoreExamples Of Intersections Of Multiple Measures972 Words   |  4 Pagesof two measures (Bernhardt): Is there a relationship between project-based learning (School Process) and the perceptions of students of the learning environment (Perceptions)? What is the relationship between student attendance (Demographics) and ACT Aspire scores (Student Learning)? Intersection of three measures (Bernhardt): Does project based learning (School Processes) increase post-secondary success (Student Learning) of different genders (Demographics) in STEM (School Processes)? How does anRead MoreThe Relationship Between Effective Teaching And Student Achievement1630 Words   |  7 Pageseffective teaching and student achievement? The relationship between effective teaching and student achievement is powerful. In fact, effective teaching instruction is the foundation for student success. According to Schmoker (2006), effective instruction plays a stronger role in student achievement than the economic nature of the community and/or the financial situation of a school district. A solid data-based curriculum taught by effective teachers is the key to improving lives and society in generalRead MoreThe Vision Development Plan Provided An Amazing Opportunity968 Words   |  4 Pageshow to truly create a vision of excellence and student success. As educators, we must be readily available to meet the demands of today’s educational system. It is important that we implement a comprehensive approach that includes all stakeholders in an effort to increase student achievement and school success. There is a substantial amount of evidence that demonstrates the benefits that family and community participation have o n student achievement as well as catalyzing and sustaining school improvement

The Current Practice Of Health Insurance - 921 Words

The Current Practice of Health Insurance in Ethiopia The practice of health insurance coverage in Ethiopia is limited. Private sector insurance in health is underdeveloped and covers only a small proportion of the population through the Ethiopian Insurance Corporation (EIC) and recently through a few private insurance companies. Beneficiaries of health insurance schemes are a few private organizations and public enterprises. According to NHA III, private health insurance accounts for only 1.1 % of the total health expenditure. (Health Insurance Strategy: FMOH Planning and Program Director; May 2009) Civil servants are also entitled to receive limited health care benefits (50% of the costs, in the case of inpatient care at public†¦show more content†¦The health sector policy gives primary focus to prevention and primary care for the neediest segments of the population, and to Address the predominant public health problems in the country. The major program components Are: Health Service Delivery and Quality of Care; Health Facility Construction, Extension, Equipping and Access; Human Resource Development; Pharmaceutical Services; Information, Education and Communication; HMIS and ME; and Health Care Financing. (Health Insurance Strategy; May 2009) It is clearly stated in the PASDEP that the focus of the program’s health component will be on improving maternal health, reducing child mortality, and combating HIV/AIDS, malaria, TB and Other diseases with the ultimate goal of improving the health status of the Ethiopian people and achieving the Millennium Development Goals. To achieve these goals, 13,635 Health Posts, and 3,200 health centers were constructed and 30,000 HEWs and 5,000 health officers were trained and deployed during the program period. (Health Insurance Strategy; May 2009) Overall, the government is putting its maximum effort into improving the health status of its citizens. The various interventions have resulted in remarkable achievements, mainly from the supply side, by both improving physical access to health care andShow MoreRelatedUniversal Health Care Essay1026 Words   |  5 PagesUnited States without basic healthcare insurance in 2009. It is my position, that a â€Å"Universal Health Plan† is a necessary for the continued integrity of our nation. There are many opponents to the proposal of such a plan. Their arguments are often unfounded and are inflated with biased political hype. Why is healthcare coverage a necessity? Under the current medical practices in the United States, a patient requiring care who does not have insurance, Medicaid, or Medicare would have to findRead MoreBackground Of Affordable Care Act1344 Words   |  6 Pagesfederal statute signed into law by President Barack Obama on March 23, 2010. Together with the Health Care and Education Reconciliation Act (an amendment to the ACA signed March 30, 2010) it represents the most significant regulatory overhaul of the country’s healthcare system since the passage of Medicare and Medicaid in 1965. Anywhere from thirty-eight to forty eight million Americans do not have health insurance for a number of reasons. Yet the cost of these uninsured citizens is passed to healthcareRead MoreHistory and Evolution of Healthcare Economics955 Words   |  4 PagesPLAGUES THE SYSTEM History and Evolution of Healthcare Economics Introduction Health care costs and coverage are prime considerations in most everyones life (Wasley, 1993) in the last seven decades. Workers weigh the costs of health coverage when changing jobs. The struggle between the patient and the doctor keeps getting tighter. In the meantime, costs keep increasing. Despite attempts at reforms, todays health care has not provided the targeted most cost-effective care. Rather, it incurs volumesRead MoreHealth Care Systems Of Canada908 Words   |  4 Pages Health Care Systems Health care in the United States has been an ongoing dispute and a major concern to all involved from the provider to the consumer. There have been other countries who have a demonstrated success in providing better health care practices at an economical cost for providers and consumers. Currently the United States spends more per person on health care comparatively speaking to other countries. Perhaps taking a looking at what has worked for other counties and their currentRead MoreThe Current Health Care System1632 Words   |  7 Pagesthere are over 39 million Americans with no health insurance coverage. The current health care system mandates individuals purchase health insurance coverage from private insurance companies to access healthcare systems. Access to comprehensive health care should not be considered a commodity because health is fundamental to the well-being of individuals. Further, society (government) must accept the responsibility to ensure access to affordable he alth care. Therefore, I believe the government shouldRead MoreHealth Science Unit 1 Lab Questions Essay764 Words   |  4 Pagesdisadvantages of the current health care system in the United States? Some disadvantages of the current health care system in the United States is tons of people have no healthcare insurance at all and many of the insurance coverages have such high premium and deductibles people cant afford it. For you to be eligible for Medicaid you have to have a very low income. To get Medicare you have to be a certain age and Medicare doesnt cover all health care costs. For Private health care insurance you have toRead MoreNursing With The New Heathcare Reform1164 Words   |  5 PagesREFORM 2 Transitioning from the hospital and working for the local department of Health and Human Services as a registered nurse is a dream job. The position is first shift, no required weekends and absolutely no on call. The days of being requested to come â€Å"help on the unit† have completely diminished. Employee insurance is provided with a nominal monthly payment and low copayments for office or emergency care visits. Twelve calendar paid days a yearRead MoreThe Affordable Care Act ( Aca )902 Words   |  4 Pages The Affordable Care Act (ACA) has expanded the choices for different populations, across the nation, to apply for health insurance. Under the ACA, it is a requirement that everyone have health insurance that meets the minimum requirements or they will be charged a fee. For unemployed individuals, often times the price of healthcare is concerning. Without an income people may struggle to come up with the necessary funds to pay for a healthcare plan for either themselv es or their family. The ACARead MoreEssay Health Care Reform1525 Words   |  7 PagesHealth Care Reform There has been a lot of talk and debate lately over Health Care Reform, as people are trying to answer the question – Should a universally accessible health care system be implemented in the United States (US)? This ongoing highly debatable issue remains a hot topic among US citizens from all walks of life, from the very poor to the very wealthy. Health Care Reform affects everyone. The vast majority of the US population is very dissatisfied with the current state of health careRead MoreThe Single Payer Reimbursement System1608 Words   |  7 Pagesis a health care financing system that â€Å"includes both the collection of money for health care and reimbursement of providers for health care costs.† In such a system, the government or a quasi public agency is the entity that bears full responsibility of collecting funds and reimbursing appropriate parties, but the provision of care remains in private hands. Through taxpayer funds, the government collects money from ind ividuals and businesses, and then reimburses providers who delivered health care

The Author to Her Book Free Essays

In Anne Bradstreet’s poem â€Å"The Author to Her Book† she expresses her attitude of being embarrassed because sees so many flaws and mistakes in her writing, as a parent may see in their child but loving and apologetic because it is her own and she can’t make it better. Bradstreet’s use of the extended metaphor of the book being her offspring expresses her attitudes of embarrassment and love. The first metaphor is of her book to a child, this is the controlling metaphor. We will write a custom essay sample on The Author to Her Book or any similar topic only for you Order Now The first line: â€Å"Thou ill-formed offspring of my feeble mind. . . † shows distaste for the book but more importantly compares the book to being a child of her own. On line 8, â€Å". . . my rambling brat (in print) should mother call. . . † she shows another view of her writing as a brat and herself as its mother. Finally, the entire last paragraph starting on line 20 â€Å"In critic’s hands . . . thee out the door† she very forwardly expresses that she is the mother of her book. She uses her controlling metaphor to help express her attitudes. Bradstreet’s attitude of embarrassment shows through her words quite vividly. She first talks about being embarrassed on line 7 â€Å"At thy return my blushing was not small. . . She is embarrassed to know people read her book. She didn’t want to have her book sent out but her friends took it from her. â€Å"Till snatched from thence by friends. . . †-line 3. She does not think her â€Å"offspring† is ready to be exposed to the real world. She wants to keep it hidden with her from the world. â€Å"I cast thee by as one unfit for light. . . †- line 9 . Bradstreet’s embarrassment comes from her â€Å"offspring† being â€Å"unfit† for the world to see and the flaws that she sees. Although she is embarrassed by her â€Å"offspring† she also has a love only a mother could have for a child. On line 12 she says â€Å"Yet being mine own. At length affection would thy blemishes amend. . . † She hopes that her love will help her â€Å"offspring† to become something to be proud of. â€Å"I washed thy face but more defects I saw. . . † on line 13. Here Bradstreet is trying her best to fix her â€Å"offspring† and make up to be something it just may not be. Although, she does love her â€Å"offspring† and although she is unhappy with it she soon has no choice but to send it out. â€Å"And for thy Mother, she alas is poor, which caused her thus to send thee out the door†- line 23. At this point she knows that it is not up to her standards but she has no other choice but to send out her â€Å"offspring† to help make her a living. Her attitude of loving shows in trying to do what’s best but she soon realizes that she has what she has. Anne Bradstreet loves her book solely because it is her own, but that may also be why she sees the flaws in it. She only wants to do what’s best for her â€Å"offspring† and tries to accomplish something but only sees more to fix. All throughout her poem, the extended metaphor is repeated, line after line, from the opening to the end, to convey her complex attitude. How to cite The Author to Her Book, Essay examples

On the First Lady do not do that Review Essay Example

On the First Lady do not do that Review Paper Essay on On the First Lady do not do that As is well known book publishers, while Christopher Taylor Buckley worked as a speechwriter during the administration of George Chicken feet Bush (ie, older). This fact like to mention on the covers of his presidential novels. However, in the case of first lady do not do that, the fact of biography has played with well-deserved master of humor cruel joke. If in the novel The turmoil in the white house Jumble of wacky and absurd stories, things happening at Pennsylvania Avenue, 1600 was really stupidly funny, the First Lady is an absurd situation and its development seems to exist for quite alleged dolbanutoy logic of our world. So what of the Lady was more realistic novel with pretensions to Hochma. But, whether Buckley bit exhausted, or realism interpreted the rules not so funny happened this book. Most of the jokes are either too standard for such an author like Buckley, or too clumsy, like a hunted Buckley writer stand-up gum. The White House commotion. Early the next morning, in his bed, he was found dead president McMann. The main suspect in the murder of a political First Lady. Future litigation expects to become legal proceedings millennium. The audience froze at the TV screens. Judge nicknamed The Dutchman puts the hammer avdokat nicknamed squirt is preparing to defend the First Lady (part his former fiancee) in Arlington, with a clear imprint on his forehead the mark of ancient spittoon rests president, which could give a nickname -. womanizer The first volume of the book. About 600 pages, which are drawn sometimes as wearily as the process of the Millennium, which the court will surely be a long and not easy. Secondly, humor (well, for it was already above). The only worthwhile joke, in my opinion, is the carrier name Tom Clancy. The others revolve around the worn satirical pins against lawyers. Third, the precarious balance between realism and absurdity of the situation. For my taste, it would be better Buckley allowed himself to blow in a frank farce. Fourth, small personal niggle, resurrection wonderful character copyright PR manager Nick Naylor the main hero of the novel Thank You for Smoking. In carrying out the pages of The Lady secondary role he looks fool that a) unfairly; b) is not fair to those who have read and loved Thank You for Smoking. We will write a custom essay sample on On the First Lady do not do that Review specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on On the First Lady do not do that Review specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on On the First Lady do not do that Review specifically for you FOR ONLY $16.38 $13.9/page Hire Writer But the true victory of the novel I would call the image of the First Lady is ideally nicknamed Lady BetMak (derived from the name, a hint at, you know who) themselves. Perhaps this is the best female character that Ive seen in books, recently In general, my personal conclusion:. At Buckley remarkably turns to write about professional fields (tobacco lobby in Thank You for Smoking and exchange -dushespastielnoe in Lord my broker). But the White House is slightly duller. But, in any case, is not it, to turn away from this wonderful laughers.